Cookies

In order to make your visit to our website as pleasant as possible and to allow you to use certain features, we use so-called cookies on various pages. Cookies are small text files saved on your end device that are used to store certain settings and information for exchange with our system via your browser.

Please find below information about the various types of cookies we use.

  1. Necessary cookies: We need necessary cookies to put the technology in place that allows you to access and use our website. They enable basic functions such as navigating our website, correctly displaying it in your Internet browser or consent management in the consent layer. Our website does not function without these cookies. Cookies also help up to offer certain features on our website that you would be able to expect when visiting a physical fashion store and that will provide you with a customised user experience on our website. We ask you for your details based on Art. 6 (1) sentence 1 f) GDPR (legitimate interest) as we assume that being able to use our website is in your interest and that you expect certain services on our website as a given. 
  2. Preference cookies: Preference cookies improve user friendliness when you visit our website and they determine how our website is displayed for you by enabling the website to remember information. We also use these cookies to display our products and services to you in a manner that ensures that purchasing items on our website is as convenient and easy for you as possible. We collect your data based on Art. 6 (1) sentence 1 a) GDPR (consent).
  3. Statistics cookies: We aim to continuously make our website more user-friendly, which is why we use cookies that measure and analyse - in anonymised form - which features and content of our website is used most often in order to understand which content and products on our website are of particular interest to you, the user. We collect your data based on Art. 6 (1) sentence 1 a) GDPR (consent). 
  4. Marketing cookies: These cookies are used to display advertisements on Internet websites that are customised to you and which we believe are of particular relevance for you. These cookies use the advertisement networks of companies that process your data as a separate data controller. We collect your data based on Art. 6 (1) sentence 1 a) GDPR (consent). 

Overview cookies

You can either agree or object to the use of all cookies or select individual cookies. You can also change or revoke consent at any time through the cookie declaration on our website. This does not apply to necessary cookies that the website needs to be able to function. The law permits us to save these on your device, also without your express consent. However, your consent is needed for all other types of cookies.

Most browsers automatically accept cookies. Needless to say, you can change your browser settings so that it will not accept any cookies. You can usually find information on how to do this in the help menu of your Internet browser. Please be aware that you might be able to access only some of the features of our Marc Cain Online shop in this case.

Please find a list of our providers below.

1) Necessary cookies

1.1) Econda

The system Econda of Econda GmbH is a web analysis service. Web analysis is the collection, grouping and analysis of data about your behaviour when visiting websites. Amongst others, a web analysis service records data on which website redirected you to our website (so-called referrer), which subpages you accessed on our website or how often and for how long you visit a subpage. Web analysis services are mainly used to optimise our website and as a cost-benefit analysis for online advertisement. Econda is operated by econda GmbH, Eisenlohrstr. 43, 76135 Karlsruhe, Germany. Econda places a cookie - as defined above - on your IT system. Each time you access an individual page on our website that includes an econda component, the econda component will cause the Internet browser on your device to transmit data for marketing and optimisation purposes to econda.

This technology allows econda to collect data that are then used to create pseudonymised user profiles. These user profiles are then used to analyse your behaviour when you visit the website with the goal to improve and optimise our website. The data collected by the econda component are not used to identify you without first obtaining your separate and express consent. These data are not merged with personal data or other data containing the same pseudonym. We collect IP addresses to determine the origin of potential attacks on our servers. As is customary in our industry, this information is stored for no more than fourteen days. After that point, they will be anonymised. As explained above, you can prevent our website from saving cookies by selecting the appropriate settings in your browser to permanently prevent cookies from being saved. Selecting these settings would also prevent econda from placing a cookie on your end device. You can also delete any cookies econda has already placed via your browser or through other software.

Furthermore, you can object to the collection of data that are generated by the econda cookie relating to the use of our website and to the processing of such data. To do so, click the Send button in the link, which will place the opt-out cookie. This opt-out cookie that you place with your objection will be saved on your end device. If you delete cookies from your system after having opted out, you will have to follow the link again to place a new opt-out cookie. If you do place an opt-out cookie, it may be that not all features of our website will be available to you anymore. You can find the most recent privacy policy of econda under "Privacy Policy". 

1.2) Cloudflare

We use the content delivery network Cloudflare CDN of Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a trans-regional server network across several computing centres that our web server logs into and which provides certain content of our website.

Data are processed to optimise loading times for our website, making our content more user-friendly.

This system may collect the following information, amongst others: IP address, system configuration details, information on traffic to and from the customer websites (so-called server logfiles). Your data may be transmitted to the USA. Data processing is based on the legitimate interest in terms of Art. 6 (1) f) GDPR of ensuring that our website design is adequate and appropriate for the target audience. You can object to the processing of your personal data as per Art. 6 (1) f) GDPR for reasons found in your specific circumstances at any time.

For more information on data protection when using Cloudflare, visit "Privacy Policy".

1.3) Cookiebot

The Cookiebot consent management platform is a fully automated cloud service of the company Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. Cookiebot will store your consent for 12 months. A banner will be automatically displayed when you visit our website for the first time after that period has ended.

1.4) FACT-Finder 

We also use the FACTFinder of Omikron Data Quality GmbH, Habermehlstr. 17, 75172 Pforzheim, Germany, an operator of hosted search services. The pages of the hosted FACT-Finder solutions only save the information that is required for technical operation and functionality. FACT-Finder saves the information transmitted to FACT-Finder by the shop application. This includes the following information in particular: • IP address of our shop • Any user and/or session ID for the modules tracking, analytics and customisation that our shop might send • Information on search, time and, if geo search is activated, the geo location transmitted by our shop as starting point for the search (DSGVO).

1.5) Go Instore

SYM-SYS LTD, The Frames, 1 Phipp Street, London, EC2A 4PS, United Kingdom, offers a platform for a personalised shopping experience. Go Instore places and uses cookies for the following purposes: Status / performance of the application. Information on the application status is saved to be able to provide the core service. For example, the information whether a greeting was displayed will be stored. Analyses / data to improve service: This data allows for monitoring of your user interactions and the performance of the application. Associating / tracking purchases: This allows for linking access requests and interactions to transactions. The data make it possible to track transactions and to associate these with Go Instore access requests.

1.6) YouTube

YouTube is an online video platform that allows video publishers to post videos for free and enables other users to view these videos, also for free, and to rate and comment on these videos. YouTube permits the publication of all kinds of videos, meaning that both complete films and TV shows as well music videos, trailers or user-created videos can be accessed via the online platform. YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time you access an individual page on our website that includes a YouTube component (YouTube video), the YouTube component will automatically cause the browser on your device to download the corresponding YouTube component from YouTube. You can find more information about YouTube under "About". This process makes YouTube and Google aware of which subpages of our website you visit.

If you are logged into YouTube at that time, YouTube will record which subpage of our website you visit when you access a subpage containing a YouTube video. This information is collected by YouTube and Google and associated with your YouTube account. YouTube and Google will always be notified by the YouTube component that you visit our website when you are also logged into YouTube when accessing our website; this mechanism does not depend on whether you watch the YouTube video or not. If you do not want such information to be transmitted to YouTube and Google, you can prevent the transmission of data by logging out of your YouTube account before accessing our website. The privacy notice of YouTube that you can find under "Privacy Policy" explains how YouTube and Google collect, process and use personal data.

2) Preference cookies

We are currently not using any cookies of this category.

3) Statistics Cookies

3.1) AB Tasty

We use AB Tasty GmbH, Lebacher Straße 4, 66113 Saarbrücken, Germany, to conduct statistical tests for our website. AB Tasty collects statistical data related to your visits. The collected data are connection data, for example the browser you use, the number of websites you visit, the number of your visits, how you navigate through our website and the amount of time spent on our website or on one page, additions to the shopping basket or discontinuation of  the shopping processes. No primary personal data (surname, first name, phone number, address etc.) are collected by AB Tasty when providing services through AB Tasty solutions. Only two types of secondary data (i.e. data that may be used to identify an individual in certain cases) are collected by AB Tasty solutions, namely cookies and IP. The life-span of the cookies is 13 months. AB Tasty offers you the option to object to having information about your visit to our website collected. If you wish to opt out, please click here

We only set cookies with the consent of the user. Exceptions to this are, for reasons of legitimate interest according to Art. 6 I f DSGVO, range measurement or storage within the framework of AB tests, which lead to a uniform presentation of the website. 

AB tests are conducted to improve the user experience, during this period there are two or more variants of the website, each of which is displayed to a portion of the users and the statistical analysis of which leads to an improvement in the user experience. If no consent is requested, only the use of the variant is evaluated statistically anonymously, i.e. no conclusions can be drawn about the user from the aggregated data, no further evaluations on a personal basis take place, and the data is not passed on to third parties beyond the operation of the AB test.

4) Marketing Cookies

4.1) Bing

We also use the universal event tracking of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Here, Microsoft Bing Ads will place a cookie on your device if you found our website through a Microsoft Bing ad. This allows Microsoft Bing and us to determinate that someone clicked on the ad, was redirected to our website and had reached a certain target site beforehand. The information we receive includes the number of users who have visited our website or a certain part thereof, how much time they spent on our website and how many pages of our website they visited (website statistics). No personal data are transmitted. Microsoft Corporation is certified in accordance with the EU-US Privacy Shield. This means that adequate protection in terms of Art. 45 GDPR is offered. You can find a list of certified companies here. If you do not want to participate in tracking, you can opt out of having the necessary cookie placed, for example by selecting the corresponding settings of your browser that prevent an automatic placing of cookies in general. You can find further information on data protection and the cookies used for Microsoft Bing on the website. Alternatively, you can also deactivate personalised ads in your browser here.

4.2) Exactag

Our website collects and stores data for marketing and optimisation purposes using technology of exactag GmbH, Wanheimer Straße 68, 40468 Düsseldorf, Germany (http://www.exactag.com). These data may be used to create pseudonymised user profiles. This process may include cookies. Data collected using exactag technology will not be used to identify you personally and will not be combined with personal data of the carrier of the pseudonym without your separate and express permission. You can object to the collection and storage of data at any time with effect for the future.

4.3) Facebook

Facebook is a social network, i.e. an online meeting point for people, an online community that usually allows users to communicate and interact on a virtual level. A social network can be used to exchange opinions and experiences or allows the online community to make personal or business information available. Facebook allows users of the social network, amongst others, to create private profiles, to upload pictures and to network via friend requests. Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The data controller for the processing of personal data of individuals domiciled outside of the USA or Canada is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Each time you access an individual page on our website that includes a Facebook component (Facebook plug-in), the Facebook component will automatically cause the browser on your device to download the representation of the corresponding Facebook component from Facebook. You can find a complete list of Facebook plug-ins here. This process makes Facebook aware of which subpages of our website you visit. If you are logged into Facebook, Facebook will record which specific subpage you visit on our website every time you visit our website and will track this information for the entire duration of your visit. This information is collected by the Facebook component and will be associated with your Facebook account. If you use one of the Facebook buttons embedded into our website, such as the “like” button, or if you post a comment, Facebook will associate this information with your Facebook user account and will save these personal data. Facebook will be notified by the Facebook component that you visit our website when you are also logged into Facebook when accessing our website; this mechanism does not depend on whether you click on the Facebook component or not. If you do not want such information to be transmitted to Facebook, you can prevent the transmission of data by logging out of your Facebook account before accessing our website. The privacy notice of Facebook that you can find under "Privacy" explains how Facebook collects, processes and uses personal data. You will also find an overview over the settings Facebook offers to protect your privacy. There are also various applications that make it possible to prevent a transmission of data to Facebook. 

4.4) Facebook (Custom Audience)

If you are a Facebook user, please note that our website uses the communication tool website custom audience of Facebook (Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA). So-called Facebook pixel are integrated into our website for this purpose that will tag you in anonymised form, i.e. without identifying you individually, as a visitor of our website. If you log into Facebook at a later point, a non-reversible and therefore non-identifiable test sum (profile) consisting of your user data will be transmitted to Facebook for analysis and marketing purposes. For more information on purpose and scope of data collection, processing and use of the data on the part of Facebook as well as settings you can select to protect your privacy can be found in the privacy policy of Facebook, available here "Custom Audiences" and "Privacy Explanation". Facebook Inc. is certified in accordance with the EU-US Privacy Shield. This means that adequate protection in terms of Art. 45 GDPR is offered. You can find a list of certified companies here: https://www.privacyshield.gov/list. If you wish to opt out of Facebook Website Custom Audiences, please click here.

4.5) Google Maps

Our website uses the product Google Maps of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. By visiting our website, you agree to the collection, processing and use of the automatically collected data by Google Inc, its representatives and third parties. You can find the terms of service for Google Maps under "Terms of service for Google Maps“.

4.6) Google Re-Marketing

Our website uses the remarketing feature of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. This feature allows us to display targeted and personalised ads for you - the visitor of our website - by placing ads based on your interests when you visit other websites in the Google Display network. Google uses cookies to analyse website use, which is the basis for the creation of interest-based ads. Google places a small file containing a string of numbers in your browser. This number tags you and collects data on how you use our website. No personal data are stored. If you then visit another website in the Google Display network, you will be shown ads that are highly likely to take products and information you have just viewed into account. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in you find there. Alternatively, you can deactivate the use of third-party cookies by accessing the deactivation website of the network initiative (Network Advertising Initiative) under "Choices" and "Settings" and completing the steps to opt out listed there. You can find further information on Google Remarketing and the privacy policy of Google under the following link.

4.7) Instagram

Instagram is a service categorised as an audiovisual platform that allows users to share photos and videos as well as to disseminate such information in other social networks. The Instagram services are operated by Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA. Each time you access an individual page on our website that includes an Instagram component (Insta button), the Instagram component will automatically cause the browser on your device to download the representation of the corresponding Instagram component from Instagram. This process makes Instagram aware of which subpages of our website you visit. If you are logged into Instagram, Instagram will record which specific subpage you visit on our website every time you visit our website and will track this information for the entire duration of your visit. This information is collected by the Instagram component and will be associated with your Instagram account by Instagram. When you click on one of the Instagram buttons embedded into our website, the data and information transmitted will be associated with your personal Instagram account and will be stored and processed by Instagram. Instagram will be notified by the Instagram component that you visit our website when you are also logged into Instagram when accessing our website; this mechanism does not depend on whether you click on the Instagram component or not. If you do not want such information to be transmitted to Instagram, you can prevent the transmission of data by logging out of your Instagram account before accessing our website. You can find further information and the current privacy policy of Instagram under "Help" and "Privacy".

4.8) Pinterest

We use the pixel (Pinterest Tag) of Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland). This pixel collects information on how you use the website (such as information on articles you read) under joint responsibility of Pinterest Europe Limited and Marc Cain which is then sent to Pinterest Europe Limited. The sole data controller in terms of data protection law for the processing of the data transmitted to Pinterest Europe Limited is Pinterest Europe Limited. This information transmitted to Pinterest Europe Limited can potentially be linked to you by using further information that Pinterest Europe Limited may have about you, for example as a result of you having an account with the social network “Pinterest”. Information collected by the pixel can be used to display interest-based ads in your Pinterest account (retargeting). Information collected by the pixel can also be aggregated by Pinterest Europe Limited and such aggregated information can then be used by Pinterest Europe Limited for advertisement and advertisement on behalf of third parties. For example, Pinterest Europe Limited can deduct certain interests from your use of our website, and it will use this information to advertise third-party products. Furthermore, Pinterest Europe Limited can also combine the information collected through the pixel with other information that Pinterest Europe Limited has collected about you on other websites and/or in connection with your use of the social network “Pinterest” to allow Pinterest Europe Limited to create a profile of you. This profile can be used for advertisement purposes. The legal basis for such processing is Art. 6 (1) a) GDPR. For more information on data protection at Pinterest Europe Limited, visit "Privacy Policy". Here, you can also exercise your data subject rights (e.g. right to erasure) regarding any data that Pinterest Europe Limited processes as the data controller. We will only use any cookies required for this service (so-called marketing cookies) with your permission. You can revoke consent at any time.

4.9) TradeDesk

Our website uses a technology of The Trade Desk Inc., 42 N Chestnut St, Ventura, California, CA – 9300, USA. It collects information about your browsing behaviour for marketing purposes in a purely anonymised form via cookies. No personal data are collected or stored.

You can object to processing of the cookie data generated by The Trade Desk under "Opt-Out". For more information on data protection at the Trade Desk, visit "Privacy Policy".

4.10) trbo

trbo GmbH, Leopoldstr. 41, 80802 Munich, Germany also collects and stores data on our website that will then be used to create pseudonymised user profiles in order to capitalise on personalised customer advantages. Cookies are used for this purpose in order to recognise your browser. These user profiles are used to analyse your behaviour when visiting the website and to customise our offers. The pseudonymised user profiles will not be combined with personal data about the carrier of the pseudonym without your separate and express permission. You can opt out at any time and activate or deactivate trbo using the followings links: activate trbo or deactivate trbo. If you do not want us to collect and use information on how you use the website, you can opt out using the following link.

4.11) YouTube

We not only use YouTube as a necessary cookie, but also as a marketing cookie. You can find more details on YouTube and its data processing in the explanations regarding necessary cookies.

4.12) Xandr

Our website uses the Xandr marketing platform. The Xandr marketing platform is operated by Xandr Inc., 28 West 23rd Street, Fl 4, New York, NY 10010, USA (“Xandr”). In use are, amongst others, cookies, beacons, pixel, tags, mobile SDKs and other non-cookie technologies in order to collect information about a browser or a mobile end device. We use Xandr to tag you - the user of our website - and to display ads to you on third-party websites (re-targeting), to measure the success of ads on third-party websites and to optimise our advertisement based on this knowledge (conversion measurement). Xandr will in turn use your personal data to offer, operate, manage, maintain and improve the Xandr marketing platform and to allow us, their clients, to use that platform. This includes: (a) option to place ads based on interest-based advertisement and precise geographical location information; (b) reporting on distribution of ads and conversion measurement; (c) offering so-called frequency capping and recency measurements; (d) recognising and preventing fraud and malicious behaviour as well as maintaining and improving the services of Xandr, including the use of information for machine learning, optimisation and statistical analyses. Xandr will also transmit your personal data to and process these in the USA. Xandr has agreed to comply with the EU-US Privacy Shield (listed under “AppNexus”). Xandr may share your personal data with its partners to distribute advertisement material. You can find a list of these partners under: "Third Party Providers". You can opt out of a processing of your personal data in connection with the marketing platform with effect for the future by selecting 

“OPT-OUT” under the following link. Please note that for technical reasons, opt outs are restricted to the browser and device used to opt out. You can contact the data protection officer of Xandr under the following link: "Privacy Policy Form". For more information on data protection on the Xandr advertisement platform, visit "Privacy Policy".