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Repair & Care Service – for a longer product lifespan and greater sustainability
Do you have a favourite high-quality item of clothing that has holes in it but you don't want to part with under any circumstances? Then send it to the Spa! Not only will the holes be professionally repaired, but, if necessary, the garment will also be reshaped and any small, unsightly pilling will be delicately removed.



What does the service include?
Knitwear and woven materials that are at least 70% natural fibres, such as silk, cotton or wool, can be sent to Cashmere Spa. Our professional partner will give your garments a comprehensive cleaning and refreshing treatment that will preserve their quality and make them look like new again.

Please feel free to contact Cashmere Spa.
Repair & Care Service – for a longer product lifespan and greater sustainability
Do you have a favourite high-quality item of clothing that has holes in it but you don't want to part with under any circumstances? Then send it to the Spa! Not only will the holes be professionally repaired, but, if necessary, the garment will also be reshaped and any small, unsightly pilling will be delicately removed.


What does the service include?
Knitwear and woven materials that are at least 70% natural fibres, such as silk, cotton or wool, can be sent to Cashmere Spa. Our professional partner will give your garments a comprehensive cleaning and refreshing treatment that will preserve their quality and make them look like new again.

Please feel free to contact Cashmere Spa.
INSPECTION

Upon arrival at the Cashmere Spa, photographs will be taken of the garment(s) and the work to be done. Following that, an assessment of the repairability and the possibilities for revitalisation and rejuvenation is undertaken and the results are then communicated to you.
COOLING/ SANITISATION

The pieces are then placed in a freezer. Since only natural products are used, this is a precautionary measure against parasites/moths/microbial life – which likes to feed on and live in animal hair. The highest hygiene standards are maintained for your safety, but also to protect the factory and the team from infections.
ANTI-PILLING

Garments are then shaved by hand to remove or prevent pilling. This also improves the softness of the yarns.
STEAM/ SHAPING

Due to wear and tear and the use of a product, it can become deformed or change in size – so a medium-sized garment can become a large or even an oversized size. If this is case, the garments are steamed and fitted on a mannequin to restore them to their original shape.
REPAIRS

A thorough examination follows, during which small holes – or the beginnings of small holes – are carefully repaired. Labels are repaired, new buttons are sewn on if necessary, and so on.
DISINFECTION/ PACKAGING

After that, a quality control is carried out, followed by a further disinfection process, before the products are packed and returned to you.
INSPECTION
Upon arrival at the Cashmere Spa, photographs will be taken of the garment(s) and the work to be done. Following that, an assessment of the repairability and the possibilities for revitalisation and rejuvenation is undertaken and the results are then communicated to you.
COOLING/SANITISATION
The pieces are then placed in a freezer. Since only natural products are used, this is a precautionary measure against parasites/moths/microbial life – which likes to feed on and live in animal hair. The highest hygiene standards are maintained for your safety, but also to protect the factory and the team from infections.
ANTI-PILLING
Garments are then shaved by hand to remove or prevent pilling. This also improves the softness of the yarns.
STEAM/SHAPING
Due to wear and tear and the use of a product, it can become deformed or change in size – so a medium-sized garment can become a large or even an oversized size. If this is case, the garments are steamed and fitted on a mannequin to restore them to their original shape.
REPAIRS
A thorough examination follows, during which small holes – or the beginnings of small holes – are carefully repaired. Labels are repaired, new buttons are sewn on if necessary, and so on.
DISINFECTION/PACKAGING
After that, a quality control is carried out, followed by a further disinfection process, before the products are packed and returned to you.

OUR OFFER FOUR YOU AS A MARC CAIN CUSTOMER

Get up to four holes mended per item of clothing, after which your favourite item of clothing will be cleaned and returned with free shipping inside the EU.
The price for this service is €84 – an attractive discount of 40% off the regular price of 140€.

Further information about Cashmere Spa

OUR OFFER TO YOU AS A MARC CAIN CUSTOMER

Get up to four holes mended per item of clothing, after which your favourite item of clothing will be cleaned and returned with free shipping inside the EU.
The price for this service is €84 – an attractive discount of 40% off the regular price of 140€.

Further information about Cashmere Spa.

ENQUIRIES AND CONTACT:
Telephone or WhatsApp: +49 176 84455741
E-Mail: service@cashmerespa.com
Eugenia Selkind
Nadja Schumann

DELIVERY ADDRESS:
NAS / THE GUESTLIST GMBH
Business Village Chemnitz
Beckerstraße 13
09120 Chemnitz
Germany

Get in touch with Cashmere Spa

ENQUIRIES AND CONTACT:
Telephone or WhatsApp: +49 176 84455741
E-Mail: service@cashmerespa.com
Eugenia Selkind
Nadja Schumann

DELIVERY ADDRESS:
NAS / THE GUESTLIST GMBH
Business Village Chemnitz
Beckerstraße 13
09120 Chemnitz
Germany

Get in touch with Cashmere Spa

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