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Shopping in the Marc Cain online shop is safe. We use modern security technologies such as SSL encryption to protect your personal data and payment information throughout the entire ordering process. Additionally, we offer secure payment methods to ensure a safe shopping experience.
No, you do not need to create a customer account to place an order with us. You can also order as a guest. For this, we only need your email address.
There is generally no minimum order value for orders placed via our online shop. A maximum order value applies only to certain countries: orders can be placed for up to 950 CHF to Switzerland, up to 11,000 NOK to Norway, up to 820 GBP to the UK, up to 1,500 CAD to Canada and up to 1,100 USD to the USA.
Delivery charges are calculated in accordance with our relevant delivery terms. For deliveries to Switzerland, delivery is free of charge for orders totalling 300 CHF or more. For deliveries to the UK, delivery is free of charge for orders totalling 250 GBP or more.
For customers in Germany and Austria, certain order limits apply when purchasing on account. New customers can place orders up to a value of €1,000 on account; for existing customers, the limit is €3,000. There are no such restrictions for payments made via PayPal or credit card.
Telephone orders are only available to customers from Germany and Austria. Please note that for telephone orders, only the "invoice" payment option is offered.
To place an order, please call us at +49 7471 709 - 42 42 and have your customer number and the item numbers ready. Our team is available from Monday to Thursday between 9:00 AM and 6:00 PM, and on Fridays from 9:00 AM to 4:00 PM.
