General information about the purchase

Shopping in the Marc Cain online shop is safe. We use modern security technologies such as SSL encryption to protect your personal data and payment information throughout the entire ordering process. Additionally, we offer secure payment methods to ensure a safe shopping experience.

No, you do not need to create a customer account to place an order with us. You can also order as a guest. For this, we only need your email address.

There is neither a maximum order value nor a minimum order value for your order.

Additionally, please note that we do not offer free shipping above a certain order value. Shipping costs are calculated according to our usual shipping policies, regardless of the total value of your order.

For customers from Germany and Austria:
Please note that there are certain limits for purchasing on account: New customers can place orders up to 1,000 euros on account, while existing customers have a limit of 3,000 euros. For payments with PayPal or credit card, there are no such restrictions.

Telephone orders are only available to customers from Germany and Austria. Please note that for telephone orders, only the "invoice" payment option is offered.

To place an order, please call us at +49 7471 709 - 42 42 and have your customer number and the item numbers ready. Our team is available from Monday to Thursday between 9:00 AM and 6:00 PM, and on Fridays from 9:00 AM to 4:00 PM.