Data management in the customer account

To modify your personal data, please log into your customer account in our online shop. Then, select the "Addresses" tab from the overview. Click on "Edit" to provide a new address or to modify an existing one.

To update your email address in your account, please follow these steps:

1. Log into your customer account by clicking on the icon at the top right of the website.
2. Select the "Your Account" category.
3. Enter your new email address and confirm it.
4. Enter your current password and click "Save".

Your new email address will then be successfully saved in your account.

To change your password, you first need to log into your customer account and access the "Your Account" tab. There you will find the corresponding option. Enter your current password, then set your new password. Confirm the new password and click "Save". This will successfully change your password.

If you have forgotten your password, go to the login page and enter your email address. Click "Forgot password". You will then be redirected to a page where you will need to enter your email address again. After clicking "Submit", you will receive an email with instructions on how to reset your password.

To delete your customer account, please contact our customer service. You can reach us through the following channels:

• Contact form: https://www.marc-cain.com/en/contact/
• Email: [email protected]
• Phone: +49 (0) 7471 709 - 42 42
• WhatsApp: +49 (0) 160 9913 8622

Our customer service will process your request and delete your customer account accordingly.