Difference between revocation and cancellation

When purchasing through our online shop, you have the right to cancel your order within 14 days of receiving the goods without giving any reason. This gives you an additional 14 days to return the items from the date of cancellation. Please note that the cancellation must be made in writing, so we cannot accept cancellations by phone.

A cancellation refers to the termination of the order before it has been processed or shipped. Unfortunately, we are currently unable to cancel your order before it is shipped. However, you are welcome to exercise your right of withdrawal.