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Marc Cain GmbH's Data Protection Regulations

It is very important to Marc Cain GmbH to protect your personal data and your right to informational self-determination. Marc Cain collects, processes and uses your personal data provided when visiting and using the Marc Cain website and its integrated Online Shop only in accordance with the following rules and principles and in compliance with the "Bundesdatenschutzgesetz" [Federal Data Protection Act] and the "Telemediengesetz" [Telemedia Act].

1.0 Personal Data

Personal Data are individual details of personal or factual circumstances which relate to you. These data include, for example, your name, your date of birth, your phone number, as well as your postal address and your email address.

2.0 How Personal Data are Collected and Used

In principle, your Personal Data will only be collected and used when you visit Marc Cain's website provided you register there or a contract is made. Your Personal Data will not be collected or used if you visit the website and do not register or enter into a contract.
While you are registering or placing an order, you are requested to provide Personal Data on several occasions. Marc Cain collects and uses those Data

  • to create a customer account,
  • to accept and process your order,
  • to collect accounts receivable (only if you have opted for direct debiting),
  • to accept and process your inquiries,
  • to investigate your financial standing provided we have a rightful interest to do so,
  • and to send you our newsletter provided you have given your approval.
  • We would like to provide further details in the following:

2.1 Information on how your Personal Data are used for creating a Customer Account

Marc Cain uses the Personal Data you provided while creating your customer account on our website, including your name (first name and family name), your address, your phone number, your email address, and your date of birth, for the purpose of making shopping in our Online Shop as easy and comfortable as possible for you. Your Data will only be used to the extent to which it is required for concluding, preparing, or amending, the contract we make with you.

2.2 Information on how your Personal Data are used for accepting and processing your Order

Marc Cain uses the Personal Data you provided during the order process on our website, including your name (first name and family name), your address, your delivery address, your phone number, your email address, your credit card number, your date of birth, and the details of your bank account, only to the extent to which it is required for processing your order and settling your account.

2.3 Information on how your Personal Data are used for collecting Accounts Receivable

If you have opted for direct debiting in order to make payment, Marc Cain will use your Personal Data, which have already been collected and stored for the purpose of accepting and processing your order, also for collecting accounts receivable.

2.4 Investigation of your Financial Standing

Marc Cain transmits certain information you provided during the order process to carefully selected service providers who investigate your financial standing. The information transmitted to those service providers includes your first name and your family name, your postal address, and your date of birth. The service providers check whether there is any negative information referring to your financial standing. Irrespective of that, Marc Cain also transmits to the service provider Personal Data referring to accounts receivable in compliance with the applicable statutory requirements.

2.5 How your Personal Data are used for sending you our Newsletter

Provided you have given your explicit approval, Marc Cain collects and uses your Personal Data, including your name (first name and family name), your address, your phone number, your email address, your date of birth, and your interests, also for the purpose of providing you with non-binding and general information which suits your individual needs.
Marc Cain engages specialized service providers to send newsletters and transmits the Personal Data required for that purpose to the service providers. Those service providers process your Personal Data only on behalf of and as instructed by Marc Cain. We assure you that they comply with these Data Protection Regulations as well as with the security requirements.
You may revoke your approval for any future newsletter at any time without giving any reasons by sending an email message to In that case, Marc Cain will no longer use your Data for that purpose.

3.0 Duration of Storage and Information on your Personal Data; how they are Updated and Deleted

In principle, Marc Cain will not store your Data longer than it is required for the purposes provided herein or for the purpose of complying with any statutory obligation to archive or otherwise keep them. At your request, Marc Cain will provide free information on the data stored in relation to you and on how they are used and processed. You may contact us by sending an email message to You may contact Marc Cain by email, fax or letter at any time if you want to have your Personal Data deleted, blocked or updated.

4.0 Cookies

Cookies are text files which are saved on the hard drive of your computer and retransmitted to the web server if you visit the website and/or the Marc Cain Online Shop again later. We use cookies to make it easy for our users to use the website and to adjust it so that it suits your individual needs perfectly. We use cookies as long as you use our website, for example for storing information while you are shopping in the Marc Cain Online Shop (information referring to the products and the value of goods available in the basket) and for storing your user behaviour while you are visiting our website (e.g. which pages you have visited). Those data will be deleted each time you leave the website. In addition, we use cookies, for example, to check whether you have visited our website before.

5.0 Google Analytics

This website employs Google Analytics. Google Analytics uses cookies. Cookies analyse your use of this website and are transferred to your computer when you are browsing our website. As a rule, a server which is operated by Google, and which is located in the USA, receives the information produced in this way and stores this – including your IP address.

The information about your use of this website, as created by cookies, is converted into an anonymous form, so that it can no longer be attributed to a specific connection. As a rule, this information is transferred to a server owned by Google in the USA and stored there. However, in cases where this IP-anonymisation facility is activated on this website, the IP address is initially abbreviated by Google when this relates to member states of the EU or other signatories to the Treaty on the European Economic Area. Only in exceptional cases is the complete IP address transferred to a server owned by Google in the USA and stored there.

On the basis of the information which is so produced Google evaluates your use of the website, compiles reports on your website activity and provides additional services related with the use of the website and the Internet.

Google may also transfer this information to third parties, in cases where this is required by law or in the event that third parties process these data on behalf of Google.

We specifically draw attention to the fact that the information produced in this way is not in any way associated with other data which may be stored by Google.

You may of course, if you so wish, prevent these cookies from being stored on your computer. To do this, you should firstly click in your menu on „Extras“ and then on “Settings”. You should now be able to undertake the deactivation without any problems. Alternatively, you may use the „Help“ function of your Internet browser for this purpose.

Please understand that, if you restrict or block the use of cookies, or if you delete them, it is possible that you may not be able to use all the functions of this website, and additionally perhaps that you will not be able to access all the areas it offers.

You may in addition prevent the collection of data relating to your use of the website, as created by cookies (including your IP address), and their passage to Google, as well as the processing of these data by Google. To do this, you should download a browser add-on for the deactivation of Google Analytics and install this for your browser. You will find the deactivation add-on here:

In addition, we cannot rule out that if there are links to external websites, those websites may use cookies in a different way or may use methods to analyse your user behaviour by using your Personal Data. We do not have any influence on those processes. For further details please see the privacy statement of the Internet provider concerned.

6.0 Security

We store your Data on servers provided in Germany. Only a few authorized persons who are engaged in the technical, commercial or editorial management of the servers have access to those servers. We make every effort to make sure that your Personal Data are kept securely. We make sure that your Data will not be lost, destroyed, falsified, manipulated, or disclosed without authorization, and we carefully protect your Data against unauthorized access.

7.0 Amendment to this Privacy Statement

We reserve the right to amend this Privacy Statement from time to time. Therefore, we recommend you to read the Privacy Statement each time you visit our website.

8.0 Revocation of Consent

You may revoke all or part of your consent to our collecting and using your Data or all or part of your registration for a customer account at any time, taking effect from the time of revocation. In that case, we will delete your Data, or block them for any further use, immediately to the extent which you requested. In addition, you may object to your Data being used or processed for any advertising purposes at any time. Please send your notice of objection by email to, or post it in writing to Marc Cain GmbH, Online Shop, Marc-Cain-Allee 4, D - 72411 Bodelshausen, or send it by fax to +49 (0) 7471 709 – 5 4242.